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Checkout and payment FAQ
How does checkout work?
Open a product page, enter a reachable checkout email, choose quantity and payment network, then pay the exact generated amount.
Why must the payment amount be exact?
Exact amount matching helps payment verification connect the transaction to the correct order. Do not round manually.
How is delivery handled?
Delivery is sent by email after payment verification. The checkout email is the delivery address and support identifier.
What should I check after delivery?
Compare product name, quantity, access data, key data and notes against the order and save the original delivery email.
What evidence is needed for support?
Order number, checkout email, product name, payment proof, screenshots and a clear issue description.
Can I change coin or network after order creation?
No. Create a new order if the payment method, network or address must change.
Are hidden attributes promised?
No. Attributes not shown on the product page or delivery email are not promised.
What uses are prohibited?
Spam, fraud, abuse, harassment, platform evasion, account takeover, unauthorized access and illegal activity are not allowed.
Where are refund rules explained?
Read the Refund page before checkout. Digital goods are reviewed by order evidence and delivery records.
What if I entered the wrong email?
Contact support quickly with payment proof and the intended order details so the team can review the record.
Related help pages
Buying Guide · Delivery · Refund · Contact